Privacy Policy
Last updated: [EFFECTIVE DATE]
Chattambees (“we”, “us”, “our”), operated by [LEGAL ENTITY NAME], respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why, and your rights over it. It is written to align with India’s Digital Personal Data Protection Act, 2023 and applicable rules.
Information we collect
- Contact details you provide: name, email address, phone number, and shipping address.
- Order information: items purchased, customization details (such as a child’s first name printed on gear), and order history.
- Payment information: processed by our third-party payment provider. We do not store your full card or bank details on our servers.
- Technical data: basic analytics such as pages visited and device/browser type.
How we use your information
- To process, fulfil and deliver your orders.
- To respond to your enquiries and provide customer support.
- To send order updates and, if you opt in, occasional product news. You can unsubscribe at any time.
- To improve our products, website and service, and to meet legal obligations.
A note on children’s data
Our store is intended to be used by parents and guardians, not by children directly. Where you provide a child’s first name for personalization, we use it solely to produce your order and do not use it for marketing or profiling.
Sharing your information
We share personal data only with service providers who help us run the store — such as our payment gateway, shipping/courier partners, and email tools — and only to the extent needed to perform those services. We do not sell your personal data. We may disclose information where required by law.
Data retention & security
We keep personal data only as long as necessary for the purposes above or as required by law (for example, tax and accounting records). We apply reasonable technical and organizational safeguards to protect your data; however, no method of transmission over the internet is completely secure.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. To exercise these rights, contact us at [SUPPORT EMAIL].
Contact
Questions about this policy? Email [SUPPORT EMAIL] or write to [LEGAL ENTITY NAME], [BUSINESS ADDRESS].